Customer Experience Manager jobs in Reading

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop. As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and...

Job Description Centre Experience & Commercial Manager?? Reading – brand new building by the station?? Permanent | £40,000–£50,000 + OTE up to £60,000Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand-new, premium workspace destination in the heart of Reading — a hub where energy meets excellence, and customer journeys are as...

Job Description Job Title: Centre Experience & Commercial ManagerLocation: Reading Salary: £40,000 - 50,000DOE + benefits About the Role: We're looking for a hands-on leader to drive exceptional customer experiences, operational excellence, and strong commercial outcomes. You'll oversee day-to-day centre operations, lead a high-performing team, and maximise revenue from coworking memberships...

Commercial & Experience Manager Pertemps Reading are currently recruiting for a Commercial & Experience Manager to join their reputable client based in Reading. As a Commercial & Experience Manager you will be responsible for leading the overall performance of the centre, ensuring exceptional customer experience, strong commercial outcomes, and full operational and compliance delivery. This role...

Centre Experience & Commercial Manager Are you a confident site leader with strong commercial instincts and a passion for delivering standout customer experiences? Do you enjoy owning a P&L, leading teams, and turning vibrant spaces into profitable, high-performing centres? If so, this is a role where you can truly make your mark. About the Company Our client is a well-established provider of...

Role Title: Project Manager (Fire Detection & Suppression) Dept: Projects Reporting To: Operations Manager Salary: Competitive + Company Car/Allowance Role Purpose: The Project Manager is accountable for the successful delivery of fire protection system projects from initial planning through to final handover. This includes ownership of project scope, scheduling, budgeting, quality, safety,...

Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral...

Employee Experience, ER & Policy Manager Reading | Hybrid (3 days/week) 6-month contract Join MBNL, the UK’s largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business. We’re hiring an experienced Employee Experience, ER & Policy Manager to lead individual and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Relations Administrator Location: Hybrid (minimum 2 days per week in Reading) Salary: £24,000 Contract: 12 month FTC Travel: Must drive and have access to a car (no public transport access) FIND is partnering with one of the UK’s largest and most established training providers, an Ofsted Grade 2 organisation with over 30 years’ experience. This role sits within a high-profile...

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...

Job Description We are currently recruiting for a career-minded individual to join our team as a Regional Customer Lead to provide maternity cover for 12 Months starting in January.You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the...

Role Purpose: The User Experience Engagement Lead is responsible for understanding, measuring, and improving the end‑to‑end colleague experience across all Workplace Technology domains — Endpoint, Productivity, Identity & Access Management (IDAM), Hardware, and Collaboration. This role acts as the voice of the user within the technology organisation, ensuring that services are intuitive,...

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. xujxxms Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. What Youll Do - Lead & Motivate:Coach...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

Rela8 Group builds high-trust executive communities for the world’s leading technology companies. We bring the right senior leaders together in carefully curated environments where meaningful conversations lead to real commercial outcomes. Our custom events and private executive experiences sit at the heart of what we do. They only work when the right people are in the room — and that’s exactly...

This is a fantastic opportunity for a DUTCH-speaking candidate who enjoys customer care and is looking to grow within a supportive and well-established company. The role is based in the Reading area, and full training will be provided. It’s ideal for someone who is passionate about helping customers, enjoys working in a friendly team, and is looking for a long-term career path with progression in...

A leading subsurface technology firm seeks an experienced Sales Manager to lead a dedicated team in driving revenue growth within the mid-market segment. The ideal candidate will possess at least 5 years of experience in a SaaS environment, proven leadership skills, and a strong aptitude for strategic sales planning. This role involves coaching team members, building customer relationships across...

Job Description A dynamic recruitment agency is seeking a Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role involves ensuring customer satisfaction through effective delivery models, project management, and a focus on continuous improvement. The ideal candidate will possess extensive leadership experience, strong...

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop.As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and eventual...