Customer Experience jobs in Reading

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop. As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and...

Job Description Centre Experience & Commercial Manager?? Reading – brand new building by the station?? Permanent | £40,000–£50,000 + OTE up to £60,000Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand-new, premium workspace destination in the heart of Reading — a hub where energy meets excellence, and customer journeys are as...

Job Description Job Title: Centre Experience & Commercial ManagerLocation: Reading Salary: £40,000 - 50,000DOE + benefits About the Role: We're looking for a hands-on leader to drive exceptional customer experiences, operational excellence, and strong commercial outcomes. You'll oversee day-to-day centre operations, lead a high-performing team, and maximise revenue from coworking memberships...

Commercial & Experience Manager Pertemps Reading are currently recruiting for a Commercial & Experience Manager to join their reputable client based in Reading. As a Commercial & Experience Manager you will be responsible for leading the overall performance of the centre, ensuring exceptional customer experience, strong commercial outcomes, and full operational and compliance delivery. This role...

Centre Experience & Commercial Manager Are you a confident site leader with strong commercial instincts and a passion for delivering standout customer experiences? Do you enjoy owning a P&L, leading teams, and turning vibrant spaces into profitable, high-performing centres? If so, this is a role where you can truly make your mark. About the Company Our client is a well-established provider of...

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...

Role Title: Project Manager (Fire Detection & Suppression) Dept: Projects Reporting To: Operations Manager Salary: Competitive + Company Car/Allowance Role Purpose: The Project Manager is accountable for the successful delivery of fire protection system projects from initial planning through to final handover. This includes ownership of project scope, scheduling, budgeting, quality, safety,...

Job Description We are currently recruiting for a career-minded individual to join our team as a Regional Customer Lead to provide maternity cover for 12 Months starting in January.You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the...

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. xujxxms Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. What Youll Do - Lead & Motivate:Coach...

Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral...

A global facilities management leader is seeking a Workspace Ambassador in Reading to enhance user experience on-site by collaborating with various departments, managing meeting rooms, and providing exceptional customer service. The ideal candidate should have 1-2 years of experience in customer-facing roles and strong communication skills. This position offers the opportunity to work in a...

A global retail company in Reading is seeking a Key Lead to enhance the in-store customer experience. This role requires at least 1 year of retail experience and a High School Diploma. You will supervise staff, ensure efficient operations, and drive sales performance. The position offers a flexible schedule, quarterly bonuses, and opportunities for career advancement. Ideal candidates should be...

A leading automotive group in Reading seeks a Motorrad Senior Service Advisor to be the main point of contact for customers during vehicle maintenance. This role focuses on delivering exceptional customer experiences by engaging with customers and providing transparency regarding their vehicle repairs. Candidates should possess excellent communication skills, customer service experience, and a...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Rela8 Group builds high-trust executive communities for the world’s leading technology companies. We bring the right senior leaders together in carefully curated environments where meaningful conversations lead to real commercial outcomes. Our custom events and private executive experiences sit at the heart of what we do. They only work when the right people are in the room — and that’s exactly...

This is a lovely role for a SWEDISH OR Norwegian speaker who likes customer care (basically it’s sales admin support) and is located around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and...

Customer Relations Administrator Location: Hybrid (minimum 2 days per week in Reading) Salary: £24,000 Contract: 12 month FTC Travel: Must drive and have access to a car (no public transport access) FIND is partnering with one of the UK’s largest and most established training providers, an Ofsted Grade 2 organisation with over 30 years’ experience. This role sits within a high-profile...

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop.As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and eventual...

A leading HR solutions provider in Reading is seeking a Customer Success & Experience Specialist to enhance customer interactions throughout their journey. The role involves analyzing customer feedback, building proactive relationships, and driving collaboration across teams to ensure a positive customer experience. Applicants should have 1-2 years of relevant experience, ideally within the SaaS...