Customer Experience Manager jobs in United Kingdom

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. Onsite in Teesside Circa £40,000 + the opportunity to grow and build out a CX function We’re looking for an eCommerce Customer Experience Manager to own and enhance the end-to-end customer journey across this growing interiors business — from...

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

Job Description Location: LeedsDepartment: Customer ExperienceJob Type: Full timeContract Type: Permanent Our clients' customer operations are central to ensuring passengers can move through the airport safely, efficiently, and accessibly. As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus...

Our clients based close to Portsmouth have an exciting opportunity for Senior Customer Service Manager to join their growing team. The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making. This role combines customer relationship...

Customer Experience Hub Manager Stockport From £45,091 per annum Permanent, Full Time (37 hours per week) At Stockport Homes Group,wereproud to place customers at the heart ofeverything we do. Aswe continue to transform how customers access services, weare creating a new Customer Experience Hub, a modern, multi-channel servicecentre that delivers high-quality, accessible,and responsive...

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. You'll combine data-led...

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel Hempstead Full-Time, Permanent positionSalary: £42K We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a...

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

We are seeking a commercially driven, customer obsessed Go To Market (GTM) Manager to lead major digital product launches across our web and mobile platforms. Sitting at the intersection of Product, Marketing, Engineering, Operations, CX, and Data, you will ensure customer facing digital initiatives are launched with clarity, speed, and quality. You will define how we introduce new features to...

What you'll be doing: - Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments - Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations - Managing operations in our petrol station (If your shop has one) - People management is a big part of...

A leading automotive parts company is seeking an Area Sales Manager in Edinburgh to drive sales strategies and customer engagement. All potential candidates should read through the following details of this job with care before making an application. You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales...

Join our team as a Customer Experience Focused Shop Manager, where your primary goal will be to elevate the shopping journey and ensure maximum client satisfaction. You will be responsible for developing and executing strategies to increase store profitability and achieve aggressive sales objectives. This involves handling complex customer inquiries, resolving operational issues swiftly, and...