Customer Experience Manager jobs in Hackney

Intelligently Moving Your WorldXPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Store Manager – WembleySalary: £41,910 per annum (OTE £46,101) plus benefitsHours: 40 hours per week, 5 out of 7 days (mix of early & late shifts)A leadership role where you can really make your markAre you an inspiring leader who thrives on developing people, driving performance, and delivering outstanding customer experiences? Our Store Managers don’t just run stores — they build successful...

Location: UK Office - Central London - Hybrid E-commerce and Customer Engagement Lead £75,000 - £80,000 + Benefits Are you ready to take ownership of DTC ecommerce and engagement strategy for a leading consumer brand? We’re seeking an experienced Ecommerce & Customer Engagement Lead to join a collaborative, fast-moving global digital team that’s passionate about creating exceptional experiences...

ROLE OVERVIEWThe Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager.The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

Who We AreCasa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition.The RoleWe’re...

Due to the continued growth of the business, the Guest Journey role has been introduced to support the consistent delivery of the guest experience across all sites. The role is responsible for managing and optimising the end-to-end guest journey, from pre-arrival communication through to departure and post-stay engagement.The post holder will map and analyse guest touchpoints, identify process...

UX Manager – App Portfolio, healthtech (Hybrid, London) | Up to £70k (plus Discretionary Bonus)Our client is a fast growing app led health and wellness business with millions of users worldwide. They are looking for an experienced UX Manager to work across their mobile app portfolio, shaping intuitive and engaging journeys that genuinely improve users’ lives. This is a senior role that blends...

An Associate role at The Ladder Group requires fluency in English and Spanish, assisting in talent acquisition, early careers consulting, and managing projects.

Senior, Strategic Enterprise Account ExecutiveLocation: London or anywhere in the UK Work model: Flexible / Hybrid (UK-based)About the RoleOur client is a high-growth, venture-backed AI software company building the next generation of omnichannel AI agents for enterprise customer experience. Their platform enables organisations to automate and scale support and sales conversations, while keeping...

We are seeking a highly motivated, user-obsessed Full-Time UX Designer to join our team. The ideal candidate will be obsessed with UX, passionate about understanding user needs through continuous engagement, conducting thorough user interviews, and rigorously testing features. You will champion good design and user experience by acting as the voice of the customer throughout our products and...

Retail Sales AssociateAssouline is the first luxury brand in the world that uses books as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life. The spirit and savoir faire of these...

Who we areThe Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and most recently the world famous, ‘mind-blowing’ fried...

EXPERIENCE STRATEGIST (1 YEAR FTC)ABOUT THE ROLEAs an Experience Strategist at Bernadette, you'll contribute to the development and delivery of digital strategies that create meaningful impact for our clients. Working within a collaborative team environment with product designers, developers, and project managers, you will have the opportunity to use your full range of strategic thinking and...

Customer Experience Change & Readiness Lead – Telco - £630 pd Inside IR35Our multinational telecommunications client now requires a talented Change & Readiness Lead within Customer Experience expertise to join them on a contract basis. This is a key role to provide immediate migration readiness support within the Customer Experience Management go-live, and will be a great opportunity to provide...

Since 2004, VEJA has been creating sneakers differently, mixing social projects, economic justice, and ecological materials.VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soes, and various innovative materials made from recycled plastic bottles and polyester.VEJA sneakers are produced in Brazil in factories that respect workers’ right. The...

Job Title: Sales AssociateReports To: Retail Store ManagerDepartment: RetailHrs per Week: Full Time ( Flexible from Mon to Sat)Location: Dainese Store London E1 6LT Dainese UK Limited is looking for a full time sales associate at the Dainese London Store. The candidate MUST be able to offer a positive in store experience and drive sales. The resource can grow in the role. Some previous experience...

🌟 Join the Bluemint Team as a Part-Time Sales Assistant in London! 🌟Are you passionate about fashion, driven by exceptional customer service, and excited to work in a dynamic, fast-paced environment? If yes, we’d love to hear from you!About Us:Brought to life in 2013 in the bustling streets of London, Bluemint redefines premium lifestyle essentials. Initially renowned for perfecting swim shorts,...

The RoleWe’re looking for a highly strategic and commercially-minded Senior Ecommerce Manager to lead and scale the digital storefronts for a world-class Formula 1 driver. This role sits at the heart of our merchandise and digital strategy, ensuring that every product drop, collection launch, and site update is executed to the highest standard.You will take full ownership of the end-to-end...

Department: RetailPlace of work: Harrods, LondonJob Type: Full-timeJob purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you...