Customer Experience Lead jobs in Hackney

Customer Experience Change & Readiness Lead – Telco - £630 pd Inside IR35Our multinational telecommunications client now requires a talented Change & Readiness Lead within Customer Experience expertise to join them on a contract basis. This is a key role to provide immediate migration readiness support within the Customer Experience Management go-live, and will be a great opportunity to provide...

The RoleWe’re looking for a highly strategic and commercially-minded Senior Ecommerce Manager to lead and scale the digital storefronts for a world-class Formula 1 driver. This role sits at the heart of our merchandise and digital strategy, ensuring that every product drop, collection launch, and site update is executed to the highest standard.You will take full ownership of the end-to-end...

Mode Search are partnering with a global luxury retail brand in their search for a Customer Relations Team Manager to join their team.This is a unique opportunity to join a highly regarded luxury business with a strong international presence and a reputation for delivering exceptional customer experiences. Known for its heritage, craftsmanship, and people-focused culture, this organisation offers...

Registered Nurse needed to provide high-quality care, administer medications, and lead the care team in a care home setting.

We are seeking a highly motivated, user-obsessed Full-Time UX Designer to join our team. The ideal candidate will be obsessed with UX, passionate about understanding user needs through continuous engagement, conducting thorough user interviews, and rigorously testing features. You will champion good design and user experience by acting as the voice of the customer throughout our products and...

Who we areThe Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and most recently the world famous, ‘mind-blowing’ fried...

EXPERIENCE STRATEGIST (1 YEAR FTC)ABOUT THE ROLEAs an Experience Strategist at Bernadette, you'll contribute to the development and delivery of digital strategies that create meaningful impact for our clients. Working within a collaborative team environment with product designers, developers, and project managers, you will have the opportunity to use your full range of strategic thinking and...

Full Time Sales Assistant - Charing Cross (New London Flagship)Industry: Designer collectible piecesLocation: Charing Cross, London, WC2H 0NEJob type: Full Time PermanentAbout POP MARTPOP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering...

🌟 Join the Bluemint Team as a Part-Time Sales Assistant in London! 🌟Are you passionate about fashion, driven by exceptional customer service, and excited to work in a dynamic, fast-paced environment? If yes, we’d love to hear from you!About Us:Brought to life in 2013 in the bustling streets of London, Bluemint redefines premium lifestyle essentials. Initially renowned for perfecting swim shorts,...

Intelligently Moving Your WorldXPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Store Manager – WembleySalary: £41,910 per annum (OTE £46,101) plus benefitsHours: 40 hours per week, 5 out of 7 days (mix of early & late shifts)A leadership role where you can really make your markAre you an inspiring leader who thrives on developing people, driving performance, and delivering outstanding customer experiences? Our Store Managers don’t just run stores — they build successful...

Location: UK Office - Central London - Hybrid E-commerce and Customer Engagement Lead £75,000 - £80,000 + Benefits Are you ready to take ownership of DTC ecommerce and engagement strategy for a leading consumer brand? We’re seeking an experienced Ecommerce & Customer Engagement Lead to join a collaborative, fast-moving global digital team that’s passionate about creating exceptional experiences...

ROLE OVERVIEWThe Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

About the OpportunityA leading digital transformation and change management consultancy is expanding its Strategy & Transformation practice and seeking a CX Strategy & Transformation Consultant to help shape customer-centric innovation for global clients.If you have a background in digital strategy, CX transformation, or change consulting—particularly from a Big 4 or top-tier consulting...

Senior, Strategic Enterprise Account ExecutiveLocation: London or anywhere in the UK Work model: Flexible / Hybrid (UK-based)About the RoleOur client is a high-growth, venture-backed AI software company building the next generation of omnichannel AI agents for enterprise customer experience. Their platform enables organisations to automate and scale support and sales conversations, while keeping...

Company DescriptionDANI by Daniel K is one of the few global brands that combines simulated diamond and gemstone designs with traditional fine jewelry techniques. The brand offers an attainable and versatile collection for women, suitable for day wear as well as glamorous red-carpet occasions. DANI by Daniel K embraces the belief that jewelry is an expression of individuality and an everyday...

Retail Sales AssociateAssouline is the first luxury brand in the world that uses books as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life. The spirit and savoir faire of these...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager.The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

Customer Experience Change & Readiness Lead – Telco - £630 pd Inside IR35Our multinational telecommunications client now requires a talented Change & Readiness Lead within Customer Experience expertise to join them on a contract basis. This is a key role to provide immediate migration readiness support within the Customer Experience Management go-live, and will be a great opportunity to provide...

Intelligently Moving Your WorldXPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...