guest service agent jobs in Hackney

We are looking for an experienced Senior Reservations Agent to join our central Reservations team at Azumi Group. Based in our London Head Office, this role plays a key part in delivering exceptional guest experiences across the Zuma brand and wider Azumi portfolio.As a Senior Reservations Agent, you will support the smooth day-to-day running of the reservations department, acting as a role model...

About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts,...

An exciting opportunity is now available for experienced Reservations Agents to work for a global accommodation provider based in London. The Reservations Agents will support clients accommodation needs. This position working schedule is Monday to Friday 9am to 6pm. Key Responsibilities:Respond to incoming enquiries with regards to accommodationBook suitable accommodation options on behalf of the...

Our client, a niche managing agent specialising in luxury residential developments across London is seeking experienced and professional Night Concierge’s to oversee night operations at two of its high-end residential developments based in Central London.The role involves delivering a discreet and reliable concierge service, ensuring residents and guests receive a consistently high standard of...

A Waiter/Waitress in CÉ LA VI is the frontline representative, this role goes beyond merely taking orders and delivering food and drinks; it involves creating memorable experiences by offering personalized attention, anticipating guests' needs, and ensuring their satisfaction throughout their visit. Customer Focus:Demonstrates a strong commitment to customer satisfaction. Anticipates customer...

Head of Guest Services Major US law firm with a strong local presence in London is seeking an experienced Head of Guests Services. We’re looking for a candidate with exceptional leadership skills and a strategic mindset, capable of providing full operational oversight across reception, hospitality, events, and customer services across a dual multi-site operation.Salary to £75,000Fantastic...

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel Director/Hotel General Manager background in...

Position: WaitressWhat will I get?Competitive salary ranging from £36,000 to £37,342 gross per annum, based on a 40-hour working week and inclusive of service charge.Increased holiday allowance with length of serviceComplimentary meal while on dutyHSF Health Plan*Dental cost reimbursementOptical cost reimbursementComplimentary coverage for your partner and childrenHigh street and grocery shopping...

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...

Salary: £60 -75k (subject to experience) + Bonus linked to KPI'sLocation: Central London, Full time - office and site basedHead of Reservations & Guest RelationsMJMK is looking for a Head of Reservations & Guest Relations who is equally driven by maximising covers and delivering exceptional hospitality at every guest touchpoint. This role leads the full reservations and guest relations function...

Due to the continued growth of the business, the Guest Journey role has been introduced to support the consistent delivery of the guest experience across all sites. The role is responsible for managing and optimising the end-to-end guest journey, from pre-arrival communication through to departure and post-stay engagement.The post holder will map and analyse guest touchpoints, identify process...

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and guest-focused Reception Manager to lead our reception function onsite.Reporting to the General Manager, you will oversee the full guest journey from first contact through arrival and seating, ensuring a seamless, professional and welcoming experience. As...

Guest Relations ManagerAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between...

Job purposeTo support leadership across departments at a Gamepath Entertainment venue, ensuring the consistent delivery of high standards of service and engagement across all stages of the attraction. To maximise revenue through ticketing, add-on sales and commercial strategies.To support training sessions with all Venue staff regarding emergency procedures, general operational duties, retail,...

Salary: £60 -75k (subject to experience) + Bonus linked to KPI'sLocation: Central London, Full time - office and site basedHead of Reservations & Guest RelationsMJMK is looking for a Head of Reservations & Guest Relations who is equally driven by maximising covers and delivering exceptional hospitality at every guest touchpoint. This role leads the full reservations and guest relations function...

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:1. Hotel Director/Hotel General Manager background in...

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts,...

Head of Guest Services Major US law firm with a strong local presence in London is seeking an experienced Head of Guests Services. We’re looking for a candidate with exceptional leadership skills and a strategic mindset, capable of providing full operational oversight across reception, hospitality, events, and customer services across a dual multi-site operation.Salary to £75,000Fantastic...

Salary: £60 -75k (subject to experience) + Bonus linked to KPI'sLocation: Central London, Full time - office and site basedHead of Reservations & Guest RelationsMJMK is looking for a Head of Reservations & Guest Relations who is equally driven by maximising covers and delivering exceptional hospitality at every guest touchpoint. This role leads the full reservations and guest relations function...

About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences...