fintech customer support jobs in Hackney

Global Director, Technical Customer SupportCore & Digital Banking | SaaS & Cloud PlatformsOwn Platform Resilience. Lead Global Support Transformation.📍 Location: London🆔 ANKH ID: 233Why This Role MattersThis is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and...

About the companyA reputable and growing fintech firm with a strong track record and a leadership team known for investing in and supporting their people. The company offers extensive training and clear opportunities to shape your long-term career across different business areas.Role overviewThis is an entry-level position for someone keen to start a career in fintech in a client-facing role. You...

About TemboTembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey,...

German-Speaking Customer Service Representative📍 London | Full-time💷 £26,000 base salaryWe are currently working with a growing, professional services business that is looking to hire a German-speaking Customer Service Representative to support their German-speaking client base.This opportunity is well suited to recent graduates or individuals with commercial, customer-facing experience who are...

Operations Associate - Customer Strategy, Success and SupportLondon | Early-stage, VC-backed startupWe’re supporting a fast-growing, venture-backed tech company applying AI to a part of the UK healthcare system that’s long been underserved by modern software.After strong early traction and rapid revenue growth, we’re entering our next phase of scale and looking for a Operations Associate to help...

About KayanaKayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, enabling brands to scale and succeed.Our mission...

DA Customer Support Specialist, LondonInsuranceSalary DOEDelegated Authority Customer Support Specialist is required to join a well-known insurance business on a permanent basis which is part of a wider global reinsurance group.You will be joining a newly formed team within the business, responsible for assessing outsourced service providers and ensuring they deliver good customer outcomes...

Job Title: Workforce Resource Coordinator - Customer Support - 12-month contractLocation: Hybrid - 2-3 days onsite in Staines, Surrey (approx. 40 mins from Central London)Annual Salary: Up to £45,000 per annum (PAYE, Inside IR35)Contract: 12 months, with potential to conversion to permanentWe're hiring a Workforce Resource Coordinator to support a high-performing Customer Support organisation....

Field Service Engineer We have openings in North and Southwest London and along the M4 CorridorAre you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!Why Choose ENVEA?As a global leader in environmental monitoring...

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together!About Autel EnergyFounded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's...

Hey! We're team Granola 👋If you haven't already, you should check out what we're building, and why you should work here.We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. This is a role for someone who gets genuinely excited about solving complex technical problems, digging into logs, and being the bridge between...

ActivitiesIssuing and sending new membership cards to customersFollowing-up of outstanding invoices; ensuring correct payment details are reflected in the systemProcessing manual application of vouchers on customer accountsDealing with increasing customer claims and technical issues post-migration onto TotalEnergies systems.Treating and resolving tickets created by Customer Relation Centre...

OverviewElevate is seeking an experienced Commercial / Regulatory Lawyers - (Consumer Credit / Payments) on a 12‑month fixed‑term basis for one of its customers. The role supports business growth, international expansion, regulatory change initiatives and product development, with a focus on payments and consumer finance products.This opportunity sits within an established legal function and will...

Senior Account ExecutivePackage: Basic £120,000-140,000 + Double OTE + benefitsIndustry: FinTech SaaS – EntepriseWhy: Huge growth potential in EMEA and a scaling businessDo you have Account Executive experience working in a new business role selling to larger mid-market / enterprise clients?Do you have experience with Financial Services clients or selling FinTech solutions?Are you a new business...

Soldo is the proactive spend management solution that frees progressive businesses to accomplish more.Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense.Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management...

Job Title: Workforce Resource Coordinator - Customer Support - 12-month contractLocation: Hybrid - 2-3 days onsite in Staines, Surrey (approx. 40 mins from Central London)Annual Salary: Up to £45,000 per annum (PAYE, Inside IR35)Contract: 12 months, with potential to conversion to permanentWe're hiring a Workforce Resource Coordinator to support a high-performing Customer Support organisation....

Operations Associate - Customer Strategy, Success and SupportLondon | Early-stage, VC-backed startupWe’re supporting a fast-growing, venture-backed tech company applying AI to a part of the UK healthcare system that’s long been underserved by modern software.After strong early traction and rapid revenue growth, we’re entering our next phase of scale and looking for a Operations Associate to help...

Global Director, Technical Customer SupportCore & Digital Banking | SaaS & Cloud PlatformsOwn Platform Resilience. Lead Global Support Transformation.📍 Location: London🆔 ANKH ID: 233Why This Role MattersThis is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and...

DA Customer Support Specialist, LondonInsuranceSalary DOEDelegated Authority Customer Support Specialist is required to join a well-known insurance business on a permanent basis which is part of a wider global reinsurance group.You will be joining a newly formed team within the business, responsible for assessing outsourced service providers and ensuring they deliver good customer outcomes...

Job Title: Workforce Resource Coordinator - Customer Support - 12-month contractLocation: Hybrid - 2-3 days onsite in Staines, Surrey (approx. 40 mins from Central London)Annual Salary: Up to £45,000 per annum (PAYE, Inside IR35)Contract: 12 months, with potential to conversion to permanentWe're hiring a Workforce Resource Coordinator to support a high-performing Customer Support organisation....