Experience Manager jobs in West Midlands

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

Job DescriptionRole: Fitness Supervisor (24 hour contract) Reporting to: General Manager The Gym Group is simply the best in our industry! We pride ourselves on being fun, innovative, inclusive and engaging and we are now on the lookout for a Fitness Supervisor to join our amazing LOCATION gym. The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym...

Job Description IPS Group have an exciting new opportunity to join a specialist Insurer in their Birmingham Office in the heart of Colmore Row in this newly created position for the Birmingham Branch based on continued growth of their technology product.As a Technology Underwriter you will focus on technology based risks which are written as a combined policy focusing on cyber, P&C and...

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

Hotel Receptionist (with Revenue Management Experience) 📍 Location: Solihull 💷 Salary: £21,000 – £23,000 per annum + bonuses + profit share Benefits:Company pensionEmployee discountFree on-site parkingProfit-sharing schemeThe Role We are recruiting an experienced Hotel Receptionist with Revenue Management experience to join a privately owned 27-bedroom hotel, restaurant, conference and wedding...

Student Experience ManagerLocation: BirminghamSalary: Up to £33,000Welcome HomeDo you have a passion for leading teams delivering exceptional customer service, and value and show concern for others? If you are looking for a new and exciting opportunity in a company that will support and encourage you to develop your career, then we have room for you!We are Unite Students, a progressive FTSE 100...

The Company:Our client is a rapidly growing retail business with multiple locations across the UK. They focus on delivering an exceptional in-store experience, combining high-quality products with excellent customer service. The business prides itself on a modern, dynamic culture and invests in its teams to drive continuous growth and development.The Role:We are looking for an experienced Retail...

Showroom ManagerLocation: BirminghamSalary: Up to £50,000 basic + bonus (OTE £70,000)Full-time, permanent | 5 days over 7 (includes weekends)Ready to take full ownership of a high-performing showroom and turn strong footfall into serious results?We’re working with a growing, ambitious business to recruit an experienced Showroom Manager for their busy Birmingham showroom. This is a senior,...

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role.One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

We have a contract opportunity for Customer Experience Advisor working for luxury automotive OEM based in CoventryDuties:The UK Client Relationship Centre is a part of our Customer Experience function.Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and...

Description:Birmingham Children’s Trust is looking for a dedicated and experienced Senior Practitioner to join our Safeguarding Team. This is an exciting opportunity to take on a leadership role in one of the largest and most dynamic children's services in the UK, working to protect and support children and families across Birmingham. As a Senior Practitioner, you will play a key role in managing...

Learning and Development ExecutiveHRWaterfront | Full Time | Permanent Talbots Law are seeking a Learning and Development Executive to play a key role in shaping our growing L&D function by coordinating the firm’s core learning programmes, managing all training logistics, and delivering a smooth, engaging onboarding experience. The role supports Trainee Solicitors, Apprentices and SQE students...

ROLE PURPOSE: Reporting into the Head of Quality, and collaborating with key stakeholders across the wider business, you will lead on the design, development and management of a portfolio of blended solutions, learning sessions and resources across an extensive suite of delivery areas.With extensive experience in teaching, learning and blended learning methodologies, you will be responsible for...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...

Student Experience Team LeaderLocation: Birmingham NorthSalary: £26,790 - £30,139 per annum (depending on experience), plus bonus and benefitsHours: 37.5 hours per week. Student Experience Team Leaders work 5 days out of 7,between the hours of 7am and 10pm. Weekends will be required on a rota basis.Do you have a passion for delivering exceptional customer service and care? Then we have room for...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...