Customer Retention Manager jobs in Hackney

CRM MANAGER (E-COMMERCE / SUBSCRIPTIONS)UP TO £60,000 + EQUITYHYBRID - 3-4x A MONTH IN LONDONPlease note, you must be a UK resident to apply and have full right to work.THE COMPANYThis fast-growing subscription-based e-commerce business launched just a year ago and is already scaling rapidly. Offering a range of functional coffees and matchas, the brand focuses on high-quality formulations...

The RoleWe’re looking for a highly strategic and commercially-minded Senior Ecommerce Manager to lead and scale the digital storefronts for a world-class Formula 1 driver. This role sits at the heart of our merchandise and digital strategy, ensuring that every product drop, collection launch, and site update is executed to the highest standard.You will take full ownership of the end-to-end...

CRM Manager, 12 months FTC, London, 3 days in the office The Company A well-established consumer retail brand with a strong digital presence, focused on building long-term customer relationships through data-driven marketing and personalised communications. The Job As the CRM Manager your responsibilities will include: Owning and delivering the CRM strategy to drive retention, engagement, and...

Membership ManagerDelivering Exceptional Member Experience & Retention Across a High-Profile Membership Organisation£40,000–£45,000 (dependant on experience) Hybrid – Central London (1–2 days) + Home-Based Full Time | PermanentA high-profile, purpose-led membership organisation is seeking an experienced and detail-driven Membership Manager to own and deliver an outstanding end-to-end member...

The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 15 countries, GOAT represents the largest group of gaming brands on the continent.To help us continue on our already impressive growth trajectory, we’re on the lookout for...

Organization: Elizabeth School of LondonPosition: Student Success TutorSalary Range: £28,000 Per AnnumEmployment Type: Full-timeLocation: On-Site, Elizabeth School of London, London, UKAbout the Elizabeth School of LondonThe Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham,...

Title: Senior Customer Success ManagerLocation: London – Hybrid(London office twice per week, plus customer site visits as required)Package: £70,000 + bonus + benefitsReports to: Head of Customer SuccessIngenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer...

Customer Success ManagerCentral London (Hybrid)£54,000-£64,000 + benefitsOverview:We are working with a high-growth sustainability technology scale-up supporting food businesses to measure and reduce their environmental impact. Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key...

CRM Specialist LondonWho We AreChesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.We listen with intent, connect brilliant minds, develop bold...

Role Purpose:A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the...

Head of CRM - B2B/ B2C High Growth Consumer BrandSalary: Up to £75,000 plus a generous package and benefits.London - HybridFella & Jones is exclusively partnered with a high-growth premium brand founded by a well known celebrity and seeing double digit growth. The brand is scaling rapidly and investing in data-led marketing to drive long-term customer value.They are at an exciting stage of growth...

Job Summary:We’re looking for a Customer Success & Product Coordinator to join our growing team. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementation, and shaping the product roadmap through customer insights.The ideal candidate brings a strong combination of...

Intelligently Moving Your WorldXPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Location: UK Office - Central London - Hybrid E-commerce and Customer Engagement Lead £75,000 - £80,000 + Benefits Are you ready to take ownership of DTC ecommerce and engagement strategy for a leading consumer brand? We’re seeking an experienced Ecommerce & Customer Engagement Lead to join a collaborative, fast-moving global digital team that’s passionate about creating exceptional experiences...

Customer Success ManagerCentral London (Hybrid)£54,000-£64,000 + benefitsOverview:We are working with a high-growth sustainability technology scale-up supporting food businesses to measure and reduce their environmental impact. Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key...

CRM MANAGER (E-COMMERCE / SUBSCRIPTIONS)UP TO £60,000 + EQUITYHYBRID - 3-4x A MONTH IN LONDONPlease note, you must be a UK resident to apply and have full right to work.THE COMPANYThis fast-growing subscription-based e-commerce business launched just a year ago and is already scaling rapidly. Offering a range of functional coffees and matchas, the brand focuses on high-quality formulations...

Job Summary:We’re looking for a Customer Success & Product Coordinator to join our growing team. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementation, and shaping the product roadmap through customer insights.The ideal candidate brings a strong combination of...

Title: Senior Customer Success ManagerLocation: London – Hybrid(London office twice per week, plus customer site visits as required)Package: £70,000 + bonus + benefitsReports to: Head of Customer SuccessIngenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer...

CRM Manager, 12 months FTC, London, 3 days in the office The Company A well-established consumer retail brand with a strong digital presence, focused on building long-term customer relationships through data-driven marketing and personalised communications. The Job As the CRM Manager your responsibilities will include: Owning and delivering the CRM strategy to drive retention, engagement, and...

Title: Senior Customer Success ManagerLocation: London – Hybrid(London office twice per week, plus customer site visits as required)Package: £70,000 + bonus + benefitsReports to: Head of Customer SuccessIngenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer...