Customer Insight Analyst jobs in West Midlands

Job Description Role: Functional Consultant - Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 - 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation, we are seeking an experienced Functional Consultant to act as the functional lead for...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional Consultant to act as the functional lead for Microsoft Dynamics 365...

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

Senior Performance & Insight Analyst Birmingham | Hybrid We’re supporting a large UK organisation to appoint a Senior Performance & Insight Analyst into a mature Data & Analytics function. This role is focused on improving how performance data is interpreted and used by senior leaders , rather than building or maintaining reporting solutions. The organisation operates across Facilities...

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Working Pattern: Full-time, office-based (Monday to Friday)Contract Type: PermanentRole OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting,...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

Job Title:QRM Insight and Modelling LeadWork Model:HybridWork Location:Coventry Role DescriptionThis role will lead the development and enhancement of QRM for the wider group, including implementation of behavioural models. In addition, this role will be responsible for developing and maintaining financial models and analytics that support the wider Finance and Group strategy.Key...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

Location: Coventry (Office based, initially with a move to hybrid long term) Salary: £35k – £40k + Performance Bonus + 8% Pension Working Pattern: Monday – Friday (09:00–17:00) Sector: High-Growth Luxury Logistics Overview: Are you ready to lead a centre of excellence for the luxury sector? We are looking for a people-focused leader to shape a flagship operation from the ground up. Our...

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

Job title: Customer Development Manager Location: Field based (Requires travel to the Waltham site twice a month) Contract length: 6 months initial contract Hours: Monday - Friday 37.5 hours per week Rate: £40-£50p/h PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within...

Job Title: Head of Customer Onboarding Location: Solihull or Belfast home office; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that...

We have a brand-new opportunity for a Senior GIS Analyst to join our growing, innovative Data Insight team. If youre searching for a unique experience where youll be supporting the delivery of high-quality geospatial insight and analysis that informs strategy, policy, modelling and operational decision-making across the West Midlands Combined Authority, this is the job for you. Our Data Insight...

Job Description We have a brand-new opportunity for a Senior GIS Analyst to join our growing, innovative Data Insight team. If youre searching for a unique experience where youll be supporting the delivery of high-quality geospatial insight and analysis that informs strategy, policy, modelling and operational decision-making across the West Midlands Combined Authority, this is the job for...

Job Description Are you a Pricing Analyst looking for a new challenge in Birmingham?A leading insurer is seeking a numerically focused and motivated professional to join their data-driven Pricing team. This is an excellent opportunity to work with large datasets and advanced modelling techniques, contributing directly to business strategy and performance. Title: Pricing AnalystSalary:...

Our OEM Client based in Whitley, Coventry, is searching for RPI Senior Analyst to join their team, Inside IR35. This is a 12-month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data...

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Were working with a fast-growing tech company looking for a Growth Analyst to support acquisition and performance optimisation across their marketing channels. Youll work closely with growth and marketing teams, focusing on CAC and LTV modelling, analysing conversion...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...