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Customer Experience jobs in Manchester
Resident Experience Team Member (Nights) at Found Full Time position: 37 hours a week on average 4/5 days a week - Monday-Sunday Shift time: 9pm-6:45am Based Victoria Riverside: 5-10 min walk from Victoria Station Found are the exclusive in-house operator of market leading UK developer FEC. We are striving to be the no.1 experience led, brand-centric 360 lifestyle operator in the UK. We are...
Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...
Role Summary: - Job Title: User Experience Designer (Mid and Senior) - Job Type: Permanent - Pay: £40,000 - £70,000 - Benefits: Performance & Company bonus, 10.5% Matched Pension, AXA Medical Cover, Holiday Purchase Scheme - Location: Manchester - Flexible/Hybrid working - Security Clearance: eDV clearance About the client: A dynamic and rapidly growing technology company, this organisation...
Job Description Customer Service Team Leader – Housing Association – About The Client: Castlefield Recruitment are currently working with a Housing Association in Greater Manchester who are looking to recruit an interim Customer Service Team leader to support their team. This role is office based, is a great opportunity for current Housing professionals to build on their experience and offers...
Job Description Role: Assessor in Business admin/Customer service Location: Greater Manchester Rate of pay: £28-£33 per hour Contract: Temporary, 0.8 (4 days per week) Eden Brown are looking for a skilled and motivated Assessor in Business Administration and Customer Service on behalf of a leading Further Education College in Greater Manchester. About the Role: As an Assessor, you will play a...
Customer Support Specialist (Autonomous Vehicles)TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...
The role & impact As a Customer Experience Specialist for Melio, you will be a key brand ambassador, providing essential support and guidance to small business owners, accountants, and bookkeepers. You will act as a trusted advisor, helping our customers unlock the full value of Xero’s features through proactive outreach and responsive assistance across various channels like phone, email, and...
Job Description Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £30000 per annum plus 5% bonus Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities,...
Customer Success Team LeaderLocation: Manchester (M4 1LN)Salary: Up to £45,000 per annumJob Type: Full-time, PermanentWorking Pattern: Hybrid (minimum 3 days per week in the office)______________About the RoleWe are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function. They are seeking an experienced Customer Success Team Lead to...
Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...
Who are we? WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally. WTA Group are over 100 years old, and customers and employees both remain loyal to the group...
About the Role We’re looking for a friendly, motivated Customer Service Representative to join our growing support team. This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service. You will handle customer enquiries across phone, email and live chat, ensuring every interaction is delivered with professionalism...
Customer Migrations Executive Manchester or Slough (Hybrid 2-3 days a week) Competitive + Commission About the Role We have an exciting opportunity for a Customer Migrations Executive to join our Customer Migrations team. In this role, you will manage the customer journey as clients transition from legacy products to our new SaaS solutions. You will take ownership of a defined customer...
Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute...
Customer Support Specialist (Autonomous Vehicles) TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...
Customer Service Team Leader Permanent | On‑site | Manchester – salary up to £30,000 Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast‑paced environment where coaching, developing and motivating a team is all part of your day? If so, this could be your next big opportunity! Our client is growing and looking for an experienced...
Customer Success Executive (HCM) Manchester, Slough or Leeds (Hybrid 2-3 days a week in office) Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success ? If so, we’d love to...
About the Company : Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a personalised service...
Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...
Customer Success Business Partner Manchester, Leeds or Slough (Hybrid 2-3 days in office) Competitive + Commission Permanent full time We are looking for an experiencedCustomer Success Business Partner (CSBP)to join IRIS Software Group, supporting our market-leadingaccountancy software portfolio. As a CSBP, you will act as atrusted advisorto our key customers and strategic service partners,...