customer complaints handler jobs in England

We are a well-established, UK-wide, non-profit trade association representing small and medium-sized businesses within the UK. Our client has offices across England, Northern Ireland, Scotland and Wales, they support thousands of member firms through professional advice, dispute resolution services, and consumer-facing initiatives that promote high standards and trust within the industry. We are...

Complaint Handler ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? We're recruiting a Written Complaints Handler to manage and resolve customer complaints with accuracy, empathy, and professionalism. Key...

We are delighted to be working with this rapidly expanding mutual society, who have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future, meaning there is some great opportunities at the moment for hard working and career minded people who want to join them on this journey working with a genuinely super...

Job Title: Complaint Handler Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time, Permanent, Monday - Friday (8.50 - 17.00) Salary: £27,263 The Role: As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer's unique situation....

Complaints Handler - Resolve, Influence and Make an Impact! Location: Hemel Hempstead (Hybrid), salary approx. £31,000 Are you a natural problem‑solver with a passion for fairness, communication and helping people reach positive outcomes? Do you thrive in a fast-paced environment where every day brings something different? If so, this could be the perfect next step in your career. We’re...

Complaints Handler A premium vehicle manufacturer is looking for a team member to work alongside the existing Special Case Management team (SCMT) providing support through administration of key support tasks. The special operations team works alongside consumers and multiple external parties to report, manage and resolve product quality investigations. This unique team differs from traditional...

This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. Ensure all your application information is up to date and in order before applying for this opportunity. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with...

Job Description Job Title: Claims Handler Location: 1-2 Days in BristolSalary: £26,000 - £30,000 (no insurance experience required)Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go permJob Reference: 2303My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are...

Job Description No insurance experience needed – just bring your people skills and we’ll do the rest, with full training and support from an award-winning insurer that’s ready to invest in you. - Working hours: 35 hour working week, Monday to Friday with no weekend work - Hybrid working - with up to 80% homeworking and 20% in Bristol after a successful training period. You'll also have the...

Be the voice of a trusted UK specialist where exceptional customer service truly matters. Pertemps are currently working with a well-established and respected provider of fire detection and electronic security solutions across the UK. Due to continued growth, they are seeking a professional Call Handler / Administrator to join their team in Knaresborough on a temp-to-perm basis. This is a...

Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £29,593 - £31,150 Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory...

Complaints/Resident Liaison Officer If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Full-Time, permanent positionBased in HastingsSalary: £30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their...

Job Description Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? They are now seeking some additional Complaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying...

Job Description Complaints/Resident Liaison Officer Full-Time, permanent positionBased in HastingsSalary: £30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their Repairs and Maintenance team in Hastings. Duties: - Customer Care and Dis-satisfaction response - Visiting tenants...

Complaint Resolution Officer Rushden, Boston, Peterborough or Milton Keynes (Hybrid Working) £34,000 Permanent, Full Time Hybrid weekly presence required in either Rushden, Boston, Peterborough, or Milton Keynes office Your week: Full Time (Mon to Fri, 9am to 5pm) As a Complaint Resolution Officer at Amplius, youll deliver a high-quality, customer-focused complaint resolution service that...

We're partnering with one of our clients based in Manchester City Centre, one of the UK's leading investment platforms, to recruit Senior Customer Complaints & Outcomes Specialist's for a newly created role within their Customer Outcomes function. Temporary 12-week contract with the possibility for extension Monday to Friday (shifts between 0730-1800) Hybrid working pattern but must be able to...

Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £29,593 - £31,150 Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory...

Job Description As an organisation, this highly respected financial services organisation is renowned for assisting their clients invest for the future and to live the lives they want to lead. They feel it is their responsibility to take seriously, and it inspires them to do the right thing. With this in mind they are now seeking to recruit within the Resolutions division, which is an area...

Job DescriptionThis role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with addressing and resolving issues in a manner that maintains or restores customer satisfaction. Beyond...

Job Description Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? They are now seeking some additional Complaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying...