customer complaints handler jobs in Edinburgh

We're looking for an organised and enthusiastic Rental Customer Advisor for our Edinburgh Sighthill Car & Van Rental branch. We offer: - 33 days' annual leave - Flexible leave - Generous employee discounts - Private healthcare - Workplace pension - Extensive training - Enhanced maternity and paternity leave - ...and much more Hours Full time: 45 hours per week, 5 days out of 7 and alternate...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Handle inbound and outbound...

Overview Step into an impactful role with Gallagher as a Complaints Manager, where you'll drive meaningful improvements in our pension administration services. Be part of a supportive, inclusive team that values your ideas and contributions, whether you're based in one of our regional offices or working remotely. Together, we'll deliver outstanding service to our clients and their members.How...

Motor Personal Injury Claims Handler (Home-Based) - Edinburgh Job Type: Permanent Sector: General Insurance Specialism: Claims Location: North East & Scotland Town/City: Edinburgh Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £35K plus benefits Posted: 28-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 3A true 'digital disrupter', this...

Job Description- Casualty/Liability- All of UK- Claims TechnicianOur client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements /...

Job title: Personal Lines Account Handler Salary: to £32,000 Location: Edinburgh Insurance Industry Sectors: Insurance, Personal Lines, Motor, Home, HNW Purpose of role Due to growth, this respected insurance broker has an opportunity for a Personal Lines Advisor to join their office in Edinburgh. The ideal candidate must have experience working with home and motor insurance policies, HNW...

Job Advert: Aftercare OfficerJob Title: Customer care administratorSalary: £28,000 Role PurposeThe customer care administrator is responsible for supporting customers in the effective use of newly installed energy efficiency measures. The role focuses on customer follow up, process improvement, stakeholder engagement, and providing expert advice to ensure customers feel confident and supported...

About the job Travel customer representativeAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key...

We're looking for an organised and enthusiastic Rental Customer Advisor for our Edinburgh Airport Car & Van Rental branch. We offer:33 days' annual leaveFlexible leaveGenerous employee discountsPrivate healthcareWorkplace pensionExtensive trainingEnhanced maternity and paternity leave...and much more HoursFull time: 45 hours per week, 5 days out of 7 and alternate weekends About the roleAs...

JOB TITLESecurity Customer Service Officer REPORTING TOOperations Manager LOCATIONGyle Shopping Centre, Edinburgh HOURS42 hours per week, 4 on 4 off PAY RATE£13.54 per hour OVERVIEW AND PURPOSEGyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits...

Reporting to the Customer Support and Insights Manager, the Customer Support Advisor connects with customers wherever they want to be met and ensures that their queries, compliments, complaints, and feedback are heard. The aim is to have good conversations that convert into great experiences.As a Customer Support Advisor, you will be responsible for feeding the voice of the customer back to the...

Job Description Retail Banking Lawyer | Edinburgh | 12 month contract | Hybrid | £75,000 salary plus benefits A leading national financial services company based in Edinburgh is looking to hire an additional Retail Banking Lawyer to join their team on a 12 month fixed term contract. The role is hybrid and can be based in Edinburgh or Glasgow with weekly attendance in the office required (2-3...

Retail Area Manager People Solutions are currently recruiting for an experienced Retail Area Manager to oversee multiple retail store locations within an assigned area, working on behalf of a well-established retail client. This is a fantastic opportunity for a commercially focused retail leader who can drive sales performance, ensure operational excellence, and develop high-performing store...

About us The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature. We have four vacancies for this fixed term, seasonal, role. - One for a 7 month contract to start Monday...

Senior Cybersecurity Manager – Protecting Lives Through Innovation Location: Edinburgh, Scotland (within 30 Miles of Spacelabs office) Department: Privacy & Security Program Employment Type: Full-Time, Permanent Why Spacelabs? The Spacelabs Privacy and Security Program is a shared service model with responsibility for Cybersecurity and Privacy by Design, Compliance, Security Testing and...

Job Description Role: Technical Supervisor Sector: Food Manufacturing Location: East of Edinburgh The Role We are working with a well-established food manufacturing business in the East of Edinburgh who are looking to appoint a Technical Supervisor to support the site’s Technical function. Reporting directly into the Site Technical Lead, this role plays a key part in supporting day-to-day...

CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV market utilising some of the...

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

Property Claims Handler (Home-Based) - Edinburgh A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This 'Third Party Administrator – with a difference' is the brain child of several insurance veterans with rich pedigrees in...

Liability Claims Handler (Home-Based) - Edinburgh Job Type: Permanent Sector: General Insurance Specialism: Claims Location: North East & Scotland Town/City: Edinburgh Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £38K plus benefits Posted: 28-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122L Job Views: 4A true 'digital disrupter', this...