Customer Case Handler jobs in West Midlands

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require an experienced Senior Commercial Insurance Account Handler. The Role as a Senior Commercial Account Handler includes: - Assist in achieving Group/Division client...

Job Description Interventions Claims Handler (Hybrid on any shifts that start at 10.30/11/12) Birmingham Business Park B37 Monday – Friday between 8.30am – 8pm (37.5 hours a week) Up to £27k plus commission Southam Selections are working with an Accident Management company based in Birmingham Business Park. They are going through a lot of growth and are now looking for 2 x handlers to join...

Job Description - Claims Handler - Birmingham - Property Claims As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic...

Job Description Motor Claims Intervention Handler Salary: £24,500 - £26,500 + bonus (up to 15%)Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week RotaLocation: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair. Led by a highly experienced...

Job Description Personal Lines Insurance Handler | Coventry (Office-Based) Salary to 35k DOE Are you an experienced Insurance professional looking for a Personal lines Handling position, Monday-to-Friday role in the Coventry? Our client is looking for a Personal Lines Insurance Handler to join their team, focusing on delivering high-quality service across Motor and Household portfolios. The...

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology?If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team.As the Case Handler, you will be carrying out a range of duties, some of which have...

Job Title: Complaint Handler Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time, Permanent, Monday - Friday (8.50 - 17.00) Salary: £27,263 The Role: As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer's unique situation....

Job Description “We’re not run by Accountant’s here, nobody’s looking to cut costs at every opportunity – everything we do is in our clients’ best interests. We’re talking about the biggest firms in the country here, they expect no less”, says the Director of this global broking house’s prestigious Major Accounts Division. Other colleagues go on to point out, “this role really is more...

Job Description Are you ready to take the next step in your insurance career and work on some of the most complex and high-value risks in the market? This is an excellent opportunity for an ambitious Client Advisor with at least two years’ experience in commercial or corporate insurance to join a leading Risk Management team in Birmingham.In this role, you will manage a small portfolio of major...

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

Customer Service Coordinator - WolverhamptonJob Type: Full timeIn a Nutshell…We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry North West Midlands, at our Wolverhampton office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a...

File Handler Pre Litigated Tactical Credit Hire Department: Legal Employment Type: Permanent - Full Time Location: Birmingham Description Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate Complex credit hire claims...

The Material Handler will play a critical role in the logistics department, ensuring the smooth movement and organisation of materials within the industrial/manufacturing environment. This role is based in Sutton Coldfield and requires attention to detail and efficiency.Client DetailsThe employer is a well-established organisation within the industrial/manufacturing sector, known for its...

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage,...

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Birmingham Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims...

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require additional Commercial Insurance Account Handlers in place. The Role as a Commercial Account Handler includes: - Building and maintaining excellent relationships with...

Litigated Counter Fraud File Handler Application Deadline: 5 September 2025 Department: Legal Employment Type: Permanent - Full Time Location: Birmingham Description Keoghs are looking for counter fraud lawyers to join our market leading team. Our counter-fraud team is the largest and longest-established in the UK. We maintain a down-to-earth working environment whilst not compromising on...

Job Description Hybrid working - Office in Birmingham Working with some of the largest and most complex cases in the region, and indeed the UK insurance market - this is an outstanding career opportunity to join a global insurance broking giant. The core of this role is client service, without the pressure of sales targets - instead focusing on providing the right solutions for your...