Customer Case Handler jobs in Merseyside

Conveyancer / Case Handler – Residential Team Location: Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a...

Job Description Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department...

Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department where no two...

Direct Line Motability Customer Complaints Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon...

Part Time Customer Services Coordinator - Flexible Shift Patterns Liverpool, Estuary Business Park - Free onsite parking Full-Time On-site Salary: £13,000 to £17,500 DOE Hours: 20 - 25 per week working on a rota shift pattern Tyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility available on shift patterns and a particular interest in candidates...

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and...

Conveyancer / Case Handler – Residential TeamLocation: Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)Hours: Full-time, Mon–Fri, 9:00–17:00Start Date: From January 2026 (open to longer notice periods)Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)Join our supportive, sociable and ambitious Residential team as a Case Handler....

Job Title Total Loss Claims HandlerJob Overview Location: LiverpoolSalary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your roleJob Type: Permanent, Full TimeWorking hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota BasisThe Total Loss department is a fast‐paced and energetic team where no two days are...

Location: Liverpool, England, United KingdomDepartment: Claims ManagementDescription: Do you have a keen eye for detail and a passion for delivering exceptional customer service?We are looking for Motor Claims Handlers to join us during an exciting period of growth. In this fast-paced role, you will investigate liability, determine claim progression, and support the recovery of charges. You'll...

A team of Call Handlers is required working night shifts for this leading business based in Bromborough, Wirral.Hours of work are 12.00am - 6.00pm (6 hours) working 4 on 4 off shifts on a rolling rota.This is a temporary to permanent opportunity paying an hourly rate of £13,00 per hour.You will take incoming calls from customers, log on the systems and raise jobs as a result of the call.Full paid...

Personal Injury Fee EarnerLocation: Liverpool City CentreHours: Monday to Friday, 9:00 am-5:00 pmSalary: Commensurate with experienceOverview:We are seeking an experienced Fee Earner to manage a caseload of litigated Fast Track and Multi Track Personal Injury claims at our Liverpool office.Key Responsibilities:Manage Fast Track and Multi-Track personal injury filesConduct client interviews and...

The Role In-House Solicitor Advocate - Liverpool - Hybrid - up to £50,000 This is a superb opportunity to join a Top Tier Legal 500 firm in the North West. Following the continued growth and development of the firm’s highly regarded Advocacy department, the firm is seeking to appoint a Barrister or qualified Solicitor who has a genuine interest in advocacy and is looking to progress into an...

Job Description As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and...

Job Description Commercial Insurance Account Executive –Liverpool – Book to take over Salary to 60k DOE, Neg, Book to take over, Bonus, 25 Days Holiday + Bank Holidays, Flex Benefits, A highly respected National Commercial Broker in Liverpool Is looking to Add an Experienced Commercial Insurance Account Executive To its expanding team in Liverpool Due to year on Year Growth the Business now...

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

Claims Handler CH2 Department: Legal Employment Type: Permanent - Full Time Location: Liverpool Description Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury,...

Part Time Customer Services Coordinator – Flexible Shift Patterns Liverpool, Estuary Business Park – Free onsite parking Full-Time On-site Salary: £13,000 to £17,500 DOE Hours: 20 – 25 per week working on a rota shift pattern Tyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility available on shift patterns and a particular interest in candidates who...

Litigated Motor Claims Handler Department: Claims ManagementEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases.This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a...

Job Description Job Title: Claims Operational Team Leader Location: Liverpool, office based Salary: £34,710 - £37,752 plus an achievable annual bonus of £2500, paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours a week - Monday to Friday. Rotating shifts between the hours of 8am to 6pm. Plus 1 in 5 Saturdays between 9am and 5pm. About the Role: We're seeking a proactive...

Assistant File HandlerDepartment: Legal Employment Type: Permanent - Full Time Location: Liverpool DescriptionWHY APPLY: Join a dynamic, expanding team where your contributions have a real impact on clients and outcomes. Benefit from structured career development, mentoring, and opportunities to grow into leadership roles. Work in a supportive and professional environment that encourages...