complaints operations manager jobs in Hackney

Job Description Company Description We are looking for anEvent Operations Managerto join our team and take the lead on overseeing the full and successful use of the events space atThe Hoxton, Shoreditch.The Hoxton, Shoreditch, is where The Hoxton was born. Its where we first set out to do things a little differently, breaking rules about the way things are done. Originally a car park, it now...

The Role We’re looking for a highly organised and proactive Operations Manager to keep our studio running smoothly, enabling the team to deliver exceptional creative work. This role sits at the heart of our business and balances big-picture planning with day-to-day operations, ensuring projects are delivered seamlessly and the team feels supported to do their best work. Working in collaboration...

Job role: Student Complaints and Misconduct OfficerLocation: Central LondonHours: Full-time (35 hours per week)Working pattern: Hybrid (onsite every Thursday)Contract: Temporary until mid-April (with review)Pay: £23.78–£25.45 per hour + holiday payWe are supporting a leading Russell Group university in recruiting a Student Complaints and Misconduct Officer to help deliver a fair, consistent, and...

Head of Operations – Travel Insurance (B2C Distributor)Location: Hybrid (UK-based)Employment Type: Full-time, PermanentReports To: Managing Director About UsAt The True Traveller, we create simple, flexible, and transparent travel insurance for people who love to travel. As a direct-to-consumer intermediary, we partner with leading insurers to give customers confidence and peace of mind—so they...

Contract: Full-time, PermanentWork-mode: On-site (Regular travel between clinics and Head Office required)Location: Multi-site (UK-based clinics - travel expenses and accommodation will be fully compensated)Salary: Negotiable (depending on experience) + performance-based bonusReporting to: Director of Podiatry, COO & CEO / FounderOur client is a globally recognised premium brand operating at the...

Job Title: Practice ManagerLocation: London WaterlooSalary: £70k - £75kOverview:A well-established law firm is seeking an experienced Practice Manager to lead and oversee its administrative, HR, compliance, and operational functions across multiple offices. Reporting directly to the Equity Partners, the Practice Manager acts as a key link between offices, ensuring smooth coordination of firmwide...

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming.As our group continues to grow, we’re excited to launch a new venture — Betty UK. To support this expansion, we’re looking for an experienced Risk & Fraud Team Lead to build and lead all risk- and fraud-related functions from the ground up.Responsibilities:Responsible...

Knotel is one of the world’s leading flexible workspace platforms that matches, tailors, and manages space for customers. Knotel caters to established and growing companies, giving them the freedom to focus on their business, culture, and people. Knotel was founded in 2016 to give businesses the flexibility and speed to scale on their own terms. Knotel is a pioneering flexible workspace provider,...

Job Description:Salary & BenefitsAnnual salary of £50,000 - £60,000 (depending on experience)Performance-based bonus schemeOTE > £65,000 per annumAbout UsCovering more trades than anyone else, Aspect is one of London’s largest property maintenance teams. We’re always ready to help no matter what maintenance issue someone has; reactive, remedial, planned maintenance and projects. We do this...

Who We AreCasa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition.The RoleWe’re...

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are...

Cluster Operations ManagerImperial London Hotel Group based at Bedford & Morton Hotels40 hours a week (5 Days out of 7 Days) £53,813.00 + BenefitsImperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation...

Contract: Fixed-term maternity cover.Term: Until the return of the post-holder from maternity leave (anticipated around August 2026). There is potential to extend or transition to a permanent role, subject to business needs.Are you looking for a project role where you can have a real impact on suppliers, systems, and commercial outcomes? Do you enjoy bringing structure and pace to procurement and...

Senior Leadership Opportunities – Compliance & OperationsLondon (Hybrid) | Specialty Insurance | Confidential SearchSanderson King is supporting a well-backed international insurance group with the continued growth of one of its fast-scaling UK specialty insurance subsidiaries. As part of this expansion, the business is making two foundational senior hires to help build and scale critical...

Interested in working for one of the fastest-growing wealth management firms headquartered in the US?This firm has been built through the combination of elite advisory firms and a deep operational infrastructure. As the business continues to scale, they are investing in the next layer of operational leadership to ensure that its technology and business teams remain tightly aligned,...

Regional Operations Manager - Elderly CareLocation: South London & KentSalary: up to £90,000 per annum plus car allowance and bonus.The OpportunityWe are recruiting a Regional Operations Manager to oversee a portfolio of 8 high-quality nursing and residential care homes across South London and Kent. This is a key senior leadership role within a values-led, quality-focused care provider operating...

Morae Global Corporation seeks to find the best and the brightest people – those who understand what it takes to deliver top-quality solutions for our clients. We are a fast-growing company, and we are looking to hire bright, energetic minds that share our mission to transform the legal industry. We offer an exciting and dynamic work environment with opportunities for upward mobility within the...

Rare opportunity to take on a highly visible, varied role within a growing fund who’re looking to hire a business manager. This is a fantastic role that’ll report directly to the COO, whilst managing several internal and external stakeholder relationships as well.The ideal candidate will work closely with technology, operations, execution, compliance, legal, HR and other internal teams to...

Who We Are:Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York. We offer year-round collections, including knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and...

Who We AreCasa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition.The RoleWe’re...